NANCY ANN RICE
375 Balsam Ave, Sunnyvale, CA 94085, 408.482.2045
Email: narice@nancyrice.com

Project/Production Manager in a web marketing environment

I have eight years experience in designing, producing and managing multiple global websites and have more than twenty years operational management and supervisory experience. I excel in fast paced, multi-priority environments with the proven ability of completing projects on time and within budget.

By effectively working with many cross-functional teams and stakeholders, I have created, maintained and managed projects for more than thirty web sites, numerous web applications, and many product launches. I have a good sense of humor, and easily develop good working relationships with management, co-workers, and all interested parties to each project.

I have coached clients and stakeholders on design and best web practices, helped develop company branding policies, and analyzed web metrics for campaign effectiveness.

Project Highlights:

• Managed Blog and Podcast microsite projects incorporating RSS feeds across Consumer and Enterprise business segments
• Managed template creation for on-line campaigns to leverage print ad look and feel
• Lead Desktop Yahoo widget creation for monitoring Internet threats. Project involved an outside vendor that fell short of contract obligations. Renegotiated contract for 5K savings to company
• Managed creation of in-product links to learn more pages where "smart" parameters pass through trackable up-sell links for on-line store purchases
• In-house web application development of European Union Restriction of Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) disclosure initiative. 90K in company savings vs purchase of out-of-box solution
• Managed and produced creation of new Partners site, rolling seven divisional web sites into a standardize document and content portal accessible by password

EMPLOYMENT HISTORY

Symantec, Mountain View, CA, 1/06 - 10/06
Contract Project Manager, Customer Experience, Web Enhancements

• Project Mangager for on-line enhancement projects
• Write project briefs and set project schedules
• Schedule and drive meetings
• Cordinate projects with stakeholders, analysts, designers, developers and management
• Work with managers and stakeholders to prioritize projects and determine validity
• Assign tasks to analysts, web designers and developers
• Track progress to assure projects are complete by deadline

Adobe, San Jose, CA, 10/05 - 12/05
Contract Web and Print Production Artist

• Using GoLive, XHTML, and CSS2, updated existing web pages on adobe.com
• Created new product pages for website
• Using InDesign, Photoshop, and Illustrator, produced printed collateral such as datasheets, solution briefs, and zcards
• Used processing systems to send print and web material for language translations
• Tracked progress and completed projects by deadline

Nancy Rice Designs, Bay Area, CA, ongoing
Web Coaching and Design

• Market my web skills to individuals, small business, and non-profits
• Meet with clients to determine web needs for their businesses
• Design, coach, and maintain sites as contractually agreed

Trimble Navigation, Sunnyvale, CA, 8/01 - 3/05
Web Designer/Producer

• Designed, maintained, and managed external and internal sites for Trimble and Trimble Partners/Dealer sites
• Oversaw design and development of numerous projects including RoHS, Sales Portal, Branding Dealer Sites, improvements to Dealer Locator Portal, and redesign of Internal Divisional Partners Sites and two redesigns of Trimble.com
• Helped design email newsletters, banner ads and direct ad campaign splash pages, and annual reports
• Evaluated project proposals and wrote recommended project scope documents
• Brought approved projects in by deadline and within budget
• Liaison between client/stakeholders and management
• Made site enhancement recommendations to divisional and corporate management periodically through functionality testing and statistical analysis
• Used skills in HTML, DHTML, CSS, XML, Javascript, Flash, PhotoShop, and other tools as needed
• Hand coder using Macromedia Homesite
• Used version control systems and content management systems
• Managed the web request queue distributing and prioritizing workload as necessary
• Administrator ability with Xerox Docushare file management systems
• Tracked site usage, and analyzed web statistics using WebTrends Software
• Familiarity with ASP, PHP, mySQL and UNIX coding
• Conducted focus group usability testing and made recommendations accordingly
• Reviewed sites for errors, omissions, or malfunction

Care2.com, Inc., Menlo Park,CA, 7/99 - 5/01
Production Artist and Designer

• Using Flash, GIF, QuickTime, Photoshop, Java Applets, Javascript, and HTML, created, optimized, and implemented animations and images into the creation of e-cards
• Designed e-card related web pages, navigation buttons, banner ads
• Created HTML templates
• Researched and wrote copy for holiday history and daily announcements
• Trained staff in HTML, PhotoShop and other procedures
• Managed projects from inception to completion by deadline

Pacific Art League, Palo Alto, CA, 4/01 - present
Painting Instructor, part-time, night

• Teach a varied ability level of student skills in color theory, perspective, and the use of light and dark to create compositions in realistic and abstract painting

Center for Electronic Arts, San Francisco, CA, 5/00 - 9/01
Animation Post Production Instructor and Quick Time 3 (Adobe AfterEffects) Instructor

• Taught students to complete animation projects using editing software and output to tape or web
• Taught on Apple MacIntosh systems

Cogswell College, Sunnyvale, CA, 5/99 - 7/99
Video Post Production Instructor

• Taught students off-line and on-line video editing skills to produce projects for output to tape

Delphi International,
Redwood Shores, CA, 1/99 - 10/99
Contract Web designer

• Designed web site for the environmental impact of pollution in Yosemite.

Extempo, Redwood City, CA, 8/98 - 12/98 (intern) and 2/99 - 4/99 (contract)
Writer/Designer/Intern

• Development/Writer of interactive "Imp" character for web-site tour
• Web design and testing

Bohan Designs, Marin, CA, 1998
Contract Web designer

• Helped Cogswell Web Design Instructor with small projects as needed

George Coates Performance Works,
San Francisco, CA, 10/97 - 4/98
Internship

• Part of 4-person team to create planet/asteroid animation for theatre production "Wittgenstein on Mars"
• Web Designer

Xerox Federal Credit Union, Palo Alto, CA, 9/82 - 7/96
Mortgage Loan Officer

• Promoted to many roles throughout the company
• Learned valuable skills in customer relations, employee motivation, supervision and training
• Excelled in public speaking and presentation skills

EDUCATION

1998 BA, Computer Video Imaging,Valedictorian
Cogswell Polytechnical College, Sunnyvale, CA

1990 Associate Studio Art
El Camino College, Torrance, CA

SKILLS

• Excel in creating rapport with clients, stakeholders, management and staff by determining and meeting needs
• Strong skills accessing and mitigating risks and managing project scope creep
• Able to prioritize effectively and juggle many projects simultaneously
• Able to set and meet goals and deadlines within budget of short and long term projects
• Experience managing operations, marketing, design and development teams
• Keep abreast of web design and development trends, browser issues, and W3C best practices
• Write scope documents, project briefs, and create and monitor schedules
• Web design and Information Architecture focus on usability, clean, easy to read and navigate designs
• Close attention to details with ability to see overall picture
• Recognized for problem solving, initiative taking, team building and motivating
• Ability to generate new ideas and get points across to a wide range of stakeholders
• Able to hand code HTML, CSS1, CSS2 and use multimedia software (Flash, InDesign)
• Knowledgeable in version control and content management systems (PVCS, NetObjects, Perforce, TeamSite, Idiom WorldServer, Xerox Docushare)
• Hired and trained staff in procedures and duties
• Strong skills working in team environments
• Self-starter with ability to search out inconsistencies and fix problems quickly and accurately
• Expert in PhotoShop image optimizing, enhancement, and clean-up skills
• Traditional 2-D animation skills
• Video Production and Post-Production abilities
• Expert in Color Theory, Type Font usage, contrast, and perspective in design composition
• Exhibiting/Teaching Fine Artist since 1987

SOFTWARE

• Adobe Photoshop Suite CS2 /Illustrator/ InDesign
• Macromedia Studio MX /Flash / Homesite
• HTML/Cascading Style Sheets
• Microsoft Office / Excel / MS Project / Visio / Word / PowerPoint
• Adobe Premiere and AfterEffects
• File Maker Pro
• MAC and PC Proficient

WORKSHOPS

• Artist Career Training, Palo Alto, CA 2004
• MACWorld, San Francisco, CA, 2002, 2003, 2004
• Introduction to Flash, CEA, San Francisco 2001
• Photoshop Skills, Apple Events, Santa Clara, CA, 2001
• Formula For Efficiency, Macromedia Events 2001
• An Evening with Combustion, Apple Seminars 2001
• Basics of Quicktime, Apple Seminars 2000
• Presentation Skills, Toastmaster, 1996
• Leadership Through Quality, Xerox Corporation, 1993
• Presentation Skills for Women, Managing Multiple Priorities, Basic Supervisory Skills, Dunn & Bradstreet 1985-90